For more information on services offered, to comment on those services or to make a complaint you can contact NHS England on 0300 311 2233. Email England.firstname.lastname@example.org
NHS England, PO Box 16738, Redditch B97 9PT
Locally you can contact:
NHS England Merseyside Local Area Team, Regatta Place, Brunswick Business Park, Summers Road L3 4BL.
Patient Advice and Liaison Service (P.A.L.S )
You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services.
You can contact them on 01253 655588/655589